Forgot your Password?

No problem, just follow these simple steps and we'll have you back shopping on UsedDVD in no time.

1. Enter the Username and Email Address associated with your UsedDVD Account.
2. Click the 'Retrieve Password' button (your current password will be no longer be valid).
3. A randomly generated password valid for your account will be sent to your email address shortly.
4. The email will also include further instructions if you wish to change that password to one of your choosing.

Please Note: "Junk Mail" filters may not deliver our response unless you add our email address (CustomerService@DVDEmpire.com) to your "Safe List."

Password Request Received.

We have received your request for information regarding your UsedDVD password. You will receive an automated email with further information shortly. Although, "Junk Mail" filters may not deliver our email unless you add our email address (CustomerService@DVDEmpire.com) to your "Safe List."

The email will include the following:

• A new, randomly generated password to access your UsedDVD Account with.
• Instructions on how to change that password on our site to one of your choosing.

If you have any questions, please contact our Customer Service department at 1-888 383-1880 or Inquire Online.